Part of the North Country Family Health Network sponsored by Massena Memorial Hospital
It’s not actually a place, it’s a partnership…..with your primary care provider and care team. Offering “whole person” care, access to evidence-based care, education, and self-management support.
As a Patient-Centered Medical Home, our Care Team offers “whole person” care to our patients. We, as your Primary Care Provider, will coordinate your care across all avenues that your healthcare takes you, including Specialists, Behavioral Health by referring to an outside source, Hospital, Pharmacy, Rehab, Skilled Nursing Facilities, Home Health and Community Services.
Our Care Team will develop a care plan specific to you, and offer self-management support to help each patient reach their health care goals.
We will provide you with timely access to care, both during and outside of regular office hours.
To be an effective Medical Home, we ask that you provide us with a comprehensive medical history, medications, and self-care information.
We also ask that you notify us of any services performed outside of our offices such as, hospitalizations, ER visits, specialty care, testing, services at a pharmacy, etc. Also, notify any other providers or facilities that you visit, that we are your primary care provider.