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MMH Outpatient Visits Continue to Meet the Needs of the Community

May 22, 2018

Massena Memorial Hospital officials shared at the monthly Board of Managers meeting the hospital continues to experience growth in the Physician Practices and outpatient procedures, which is part of the strategic plan. The hospital has been focused over the last year in expanding and improving patient access for primary care throughout its service area. The Chief Executive Officer Bob Wolleben, said, “I believe we are positioned well with all the physicians that have joined our medical team. MMH has developed a broad primary care system to improve patient access which we are now seeing a positive effect.”
For the month, inpatient discharges were up over 10% compared to last year. Year to date inpatient discharges are trailing due to the trend in national healthcare initiatives to reduce hospital admission for both Medicare and Medicaid. The Outpatient revenue is up nearly 10% following the national trend, of generally lower inpatient revenue offset by growth in Outpatient revenue. “We are thrilled with the growth in our both our primary and specialty care practices. This is a transition to care in which our community can rely on outpatient care, seeing a primary care provider and avoiding expensive and unnecessary Emergency Room visits,” the CEO added. 
The growth in primary care physician office visits results in a decline in Emergency Room visits which are trending down about 4% compared to last year. Multiple hospitals in Northern and Central New York are experiencing declines in ER visits as a result of Value Based Purchasing approaches like DSRIP. Wolleben added, “I believe our efforts to get a patient treated in the right environment is a good move. All patients should have a primary care provider and not rely on going to the Emergency Department for primary care treatment.”
April’s financials resulted in a small gain from patient care operations of $13,459 and a total gain of $15,057. The Ambulatory Surgery Unit treated 13% more patients in April. As noted outpatient volumes in the physician/provider clinics are up substantially from the previous year. For the four months of 2018, MMH’s North Country Family Network of Clinics treated 19,311 patients, 61% higher than last year. At the same time the hospital continues to be diligent to control expenses to align operations with the revenue generated. 
Other positive news includes the continued growth of the hospital’s minimally invasive daVinci robotic surgical program. Dr. Jeffrey Greenberg, OB/GYN and Dr. Dalkeith Facey, General Surgeon, volume continues to grow. The da Vinci surgery offers patients: less blood loss, less pain, shorter hospital stay, and small incisions for minimal scarring. 
The MMH Foundation held their annual Radiothon to raise money to purchase an additional camera for the daVinci Robot. The day’s event raised nearly $37,000 significantly exceeding last year’s total. The success of the Radiothon was due to many donations from local business and a number of significant pledges from Dr. Jayant Jhaveri, Dr. Nimesh Desai and Massena Rotary Club.
Other upcoming community programs include:
•    June 5- Hernia Screening Clinic –MMH is offers free Hernia Screening the 1st Tuesday of the month.  Dr. Dalkeith Facey, General Surgeon will see patients at 181 Hospital Drive, Suite #B from 9:00 a.m. -11:00 a.m.   For an appointment or more information, please 769-4656.
•    June 19- Skin Tumor/Lesion Detection Clinic- MMH offers a free screening the 3rd Tuesday of the month.  Dr. Sanjay Shah and Dr. Dalkeith Facey, General Surgeons will see patients at 181 Hospital Drive, Suite #B from 9:00 a.m. -11:00 a.m.   For an appointment or more information, please 769-4656.
•    June 7- MMH Auxiliary presents Bread Time Stories and Buffet Dinner at 5 p.m. Massena VFW, W. Hatfield Street. Seating is limited, please purchase tickets by May 24. Tickets $15 (includes dinner buffet, beverage & dessert)  available at the MMH Gift Shop or HR Office. The Bread Man is an inspirational/motivational speaker. He began his hobby of baking bread and giving it away over 16 years ago.  He promotes doing random acts of kindness and believes the world can be changed by “one loaf at a time.” 
•    June 11 -- Walk with a Dietitian on Monday at 5 pm. Mary Mittiga will meet with our Pre Diabetic Group and talk about the importance of Exercise for pre-diabetes. The community is welcome to attend. 
•    June 20 --MMH Foundation Uniform Sale 7:00 am -4:00 pm, in the MMH Community Education Room
•    June 21 & 22--MMH Auxiliary- Collective Goods Book Fair in the MMH Community Education Room. 

 “We are committed to providing the latest technology that advances patient care in the communities we serve. We know our community looks to MMH for health information and services they can use.”  Wolleben added, “Despite the challenges that pop-up every day, we are making real progress on this front as evidenced by the growing number of patients we serve both in the hospital and our outreach clinics. As noted the investments in bringing new physicians and services to the hospital that will serve our community well into the future.”
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Massena Memorial Hospital is an accredited, 50-bed facility located in Massena, NY; with satellite clinics located Brasher Falls and Louisville. MMH is the only municipal hospital owned by its town in New York State. With a medical staff of over 45 and over 400 employees, MMH's mission rings true today, as it did in 1952 when it opened its doors, is to provide quality care within a primary/acute health care environment by a professional staff in a compassionate, cost effective manner.