Mission, Vision and Values
The Mission of Massena Memorial Hospital is to provide quality healthcare and the best patient experience.
We are committed to:
- ...provide an excellent patient experience.
- ...being a resource for our community’s healthcare needs
- ...treat everyone in a fair and respectful manner
- ...urgency in the continuous improvement of our work.
- ...respect the dignity and confidentiality of our patients...body, mind and spirit.
- Massena Memorial Hospital continues to remain a leading quality health care provider in the North Country.
- Be a primary source of health care educational programs and resources for the community.
- Maintain and continue financial viability necessary for success now and in the future
- Seek new opportunities and promote interaction and teamwork among health care providers and consumers.
- Operate with integrity.
- Be a place where patients want to come; physicians want to practice; and employees want to work.