Our Services

The MMH difference.
Massena Memorial’s quality management program focuses on people and the delivery of care, and that makes a big difference. Our entire organization has pledged to provide the residents of our community with value based healthcare services, while striving for excellence and emphasizing human dignity. Bringing innovative, quality health care to Massena and surrounding communities is what we are all about.

A step ahead

Content to sit back and rest on our laurels? Never. At MMH, we are always moving forward, acquiring the latest equipment, attracting leading physicians to our medical staff and finding new and better ways to enhance your physical and mental well being. Over the last ten years, MMH has reinvested over $32 million in the facility with a new ICU, Telemetry Unit, Physical and Respiratory Therapy, Medical Laboratory, and Women’s Imaging Center. A beautiful registration area with a  Phlebotomy Center and Gift Shop with fresh flowers. Additionally, the hospital has a beautiful new Veterans Clinic and Endoscopy Suite on the third floor, along with a third Operating Room to help meet the demand for Surgical Services. Tender Touches Birthing Center has four beautiful LDRPs to make the welcoming of each new born in a private suite for the “new” family. And MMH is the only hospital in the North Country to have a 3.0 Tesla MRI unit.

From nose to toes.

MMH is a full-service community hospital with the Joint Commission Gold Seal of Approval. Our medical staff includes over 47 physicians in over 15 specialties. From primary care physicians, such as internists and family care practitioners, to ophthalmologist and orthopedic surgeons. MMH prides itself on its medical staff. For a serious illness or an annual physical, physicians who practice at MMH offer sound health advice and high quality medical care close to home.

Quality care close to home.

The hospital’s programs, facilities and services reach all segments of the North Country. MMH’s Outreach program brings medical/health care to our community veterans close to home. Kids Korner Pediatric Center offers comprehensive pediatric care for both in and outpatient. Additionally, MMH offers the Women’s Health Omni Center, the North Country Veterans Clinic and outreach clinics in Brasher and Norfolk to meet the needs of the community, along with a Dialysis Center in Massena.
Massena Memorial has initiated bringing specialist to the hospital, so patients do not have to travel far distances for a referral. We hold weekly clinics for the specialists in Pulmon- ology, Oncology and Nephrology. We will continue to make quality health care easily accessible for all.

Our MDs and health care providers give TLC.

Treating families has always been important to us at MMH. We’ve seen generations come and go, brought new babies into the world and helped many people cope with “age old” problems. We’re proud of the dedicated doctors, nurses, professional staff members at Massena Memorial dedicated to putting you or your loved one on the road to recovery.

Treating the “whole” person.

At Massena Memorial, our services programs support every aspect of your well being. These include a caring surgical unit; outstanding cardiac care, rehabilitation and wellness programs; a wide range of outreach programs and clinics; a state-of-the-art emergency department; a warm and friendly maternity center; and many ongoing community programs. No wonder people rely on MMH for sound, dependable, cost-efficient health care close to home.
 
FOR MORE INFORMATION, PLEASE CALL (315)764-1711 or (315)769-4200
 
EMERGENCY SERVICES~24-Hour coverage with specially trained emergency Physicians and Nurses, and specialists on back-up call. State-of-the-art medical emergency equipment. Emergency Department includes a triage room, four patient emergency rooms, trauma room for two patients and an isolation exam room. Telemedicine with Fletcher Allen Health Center, Burlington, VT.

SURGICAL SERVICES~
General, Laparoscopic, and Laser, Orthopedic, Eye, Urological, Ambulatory, Gynecological Surgeries and Lithotripsy. Surgical Services includes three Operating Suites, three recovery bays and Ambulatory Suites with seven patient rooms, and an isolation room. The Endoscopy Center has three Endoscopy rooms, recovery and prep patient rooms and waiting area for patients and their families.

MEDICAL/SURGICAL & PEDIATRIC UNIT AND CARDIAC CARE/INTENSIVE CARE SERVICES
~ State of the art wireless telemetry monitoring of patients adjacent to Intensive Care.  All inpatients beds are located on the first floor   to include: Medical, Surgical, Pediatric, Intensive Care, Telemetry, Maternity and the nursery bassinettes.

OUTPATIENT SERVICES
~ C.T. Scanner, 3.0 Tesla M.R.I., Women’s Imaging Center with Ultrasound,  Digital Mammography with softpad and the R2 Checker, Nuclear Medicine, PET Scanning, Lithotripsy, Physical Therapy, EEG/EKG/Stress Testing, Oncology/Chemotherapy, Respiratory Therapy, Nutritional Counseling, Cardiac Rehabilitation, Complete 24-hour Medical Laboratory, Speech Therapy, Pain Management Clinic, Smoking Cessation and Corporate Physicals.

FAMILY-CENTERED MATERNITY
~”Tender Touches Birthing Center...the place where dreams begin.” New beautiful and comfortable LDRPs...labor, delivery, recovery and postpartum rooms for Mom. Baby may “room-in” with Mom too. Whirlpool for “laboring” moms.  Extensive visiting hours for family, free childbirth, Infant Car Seat Loan Program.

LIFENET~
Emergency communication service in the home for elderly and homebound to have communication with hospital for help.

VISITING SPECIALISTS~
Referral clinics on site to visiting specialists: Nephrology, Oncology,  Pulmonology and Thoracic/Vascular Surgery.

NUTRITION SERVICES
~Each patient is assessed for nutritional needs. Hyperalimentation available when required, nutritious and delicious meals for patient and visitors. Outpatient nutritional counseling, along with computer analysis available.

OUTREACH SERVICES
~ Kids Korner Pediatric Center, Women’s Health Omni Center, North Country Veterans Clinic, Brasher Falls and Norfolk Family Health Centers, Dialysis Center, Pain Management Clinic.

PATIENT FINANCIAL SERVICES
~ helping patients with the following areas:  Consolidation of accounts; Flexible monthly payment plans; Reduced payment/charity care packages; Medicaid outreach program; After hours consults by appointment.

COMMUNITY HEALTH SERVICE PROGRAMS
~ Annual free cholesterol and glucose testing; health fairs; CPR,  childbirth preparation classes; St. Lawrence Centre Mall Walkers Program; student tours; educational/health seminars.  Support Groups~ Celiac, Emotions Anonymous, Fibromyalgia, MS, Narcotics Anonymous, Overeaters Anonymous, and Renal Disease.

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August 2014

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