2012 Joint Commission Accreditation
Massena Memorial Hospital has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in hospitals. The accreditation award recognizes Massena Memorial Hospital’s dedication to continuous compliance with The Joint Commission’s state-of-the-art standards.
Massena Memorial Hospital underwent a rigorous unannounced on-site three day survey in March. A team of Joint Commission expert surveyors evaluated the 50-bed acute care facility for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management.
"In achieving Joint Commission accreditation, Massena Memorial Hospital has demonstrated its commitment to the highest level of care for its patients," says Mark Pelletier, R.N., M.S., executive director, Hospital Programs, Accreditation and Certification Services, The Joint Commission. “Accreditation is a voluntary process and I commend Massena Memorial Hospital for successfully undertaking this challenge to elevate its standard of care and instill confidence in the community it serves.”
"With Joint Commission accreditation, we are making a significant investment in quality on a day-to-day basis from the top down. Joint Commission accreditation provides us a framework to take our organization to the next level and helps create a culture of excellence,” says Charles F. Fahd, II, FACHE, Chief Executive Officer. “Achieving Joint Commission accreditation, for our organization, is a major step toward maintaining excellence and continually improving the care we provide. This is the third time the hospital has undergone the inspection without notification. Again this is another check, because it offers the community the confidence and shows that our medical staff and employees provide safe, high-quality care, treatment, and services to the patients we serve every day.”
“MMH staff should be proud of successfully achieving accreditation, which is recognized nationally as the Gold Seal of Approval in healthcare,” added Fahd. “This accreditation/survey shows we are committed to meeting rigorous national standards every day.” The conclusion of the on-site survey is a validation of the work to continuously comply with standards in the weeks and months ahead. Massena Memorial Hospital received another three-year accreditation.”
The Joint Commission’s hospital standards address important functions relating to the care of patients and the management of hospitals. The standards are developed in consultation with health care experts, providers, measurement experts and patients. The Joint Commission Accreditation Massena Memorial Hospital received also covers the Outreach Clinics to include: Brasher Falls Family Health Center, Louisville Family Health Center, MMH Dialysis Center and the Norfolk Family Health Center.
“The accreditation is proof of an organizational-wide commitment to provide quality care on an ongoing basis. I would like to congratulate our staff for the incredible effort and preparation displayed during the recent survey. It was truly a team effort from the Board of Managers, Medical Staff, Directors, and every employee. In two words…super job!” added Fahd.
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission evaluates and accredits more than 19,000 health care organizations and programs in the United States, including more than 10,300 hospitals and home care organizations, and more than 6,500 other health care organizations that provide long term care, behavioral health care, laboratory and ambulatory care services. The Joint Commission currently certifies more than 2,000 disease-specific care programs, focused on the care of patients with chronic illnesses such as stroke, joint replacement, stroke rehabilitation, heart failure and many others. The Joint Commission also provides health care staffing services certification for more than 750 staffing offices. An independent, not-for-profit organization, The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.