Susice Named MMH Med/Surg/ICU Nursing Director

Massena Memorial Hospital is pleased to announce that Lisa Susice, MSN/RN, has been named the Medical/Surgical ICU Nursing Director. Before joining MMH, Susice was the Director of Education at Adirondack Health in Saranac Lake where she held the position since July of 2015. Prior to that, she was the Clinical Educator and Employee Health Registered Nurse at Alice Hyde Medical Center in Malone for seven years. Susice was formerly a Registered Nurse at MMH for a short period of time in 2006. She has served as a traveling nurse for Fletcher Allen Medical Center in Burlington, Vermont and for Strong Memorial Hospital in Rochester. 
Susice earned her Bachelors of Science in Nursing in January 2015 as well as her Masters of Science in Nursing Leadership and Management in April from Western Governors University in Salt Lake City, Utah. Susice holds many certifications that include American Heart Association Basic Life Support Instructor, NYS DOH Disaster Mental Health, and NYS DOH EnMagine Hazardous Material Training.
“Lisa brings 15 plus years of nursing experience to our team here at MMH,” said MMH Chief Nurse Executive Ralene North. “Lisa is a very personable individual with strong dedication to the nursing profession and empowerment of the professional development of nurses. I know she will be a great asset to our team.”
Why did you choose to join the MMH nursing management team?
Susice: I think it will provide me an opportunity to make a difference to the families and friends of Massena and the surrounding communities that look at MMH as their healthcare provider. I know there is going to be a lot of growth here in the future and I am excited to be a part of it.
Why did you want to take on the Medical/Surgical ICU Nursing Director position? 
Susice: It is an opportunity that aligns with my career goals; although it is definitely a step out of my comfort zone. For the last eight years, I was in healthcare education but I believe this will be reinvigorating by increasing my ability to have interaction with patients and have a larger impact on patient care.
What’s most important to you in delivering patient care?
Susice: Exceeding expectations and making sure patients realize when they come in we are not treating a diagnosis or a bed, but we are treating a person. I consider the patient’s support system and loved ones as part of the patient. I try to recommend to staff that they should put themselves in the patient’s shoes because it results in better care and understanding. 
What’s the one thing you want potential patients to know about you?
Susice: I have an open door policy and that I prefer to be proactive instead of reactive. If a patient questions something about their care, they can reach out to me anytime. I understand patient perception and staff perceptions sometimes differ but I want us to work together to return the patient back to optimal health.
 

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