Mission, Vision and Values
MISSION STATEMENT
The Mission of Massena Memorial Hospital is to provide quality care within a primary/acute health care environment by a professional staff in a compassionate, cost effective manner.
VALUES
We are committed to:
- excellence in all that we do
- meet our community’s healthcare needs
- treat everyone in a fair and responsible manner
- creativity, innovation and persistence in the continuous improvement of our work
- respect the dignity and confidentiality of our patients...body, mind and spirit
VISION
- Massena Memorial Hospital will become a leading quality health care provider In market share, and breadth of services in the North Country.
- Be a primary source of health care educational programs and resources for the community.
- Maintain and continue financial viability necessary for success now and in the future
- Seek new opportunities and initiate appropriate alliances to accomplish our mission.
- Promote interaction and teamwork among health care providers and consumers of health care services.
- Operate with integrity to maintain the respect of our colleagues.
- Be a place where patients want to come; physicians want to practice; and employees want to work.
